Customer pleasure is our top priority. If you are not completely happy we are pleased to offer a ten (5) days return policy on all gemstone purchases. If within 5 days of receiving your gemstone you become dissatisfied with it, return it in its original undamaged, unaltered condition for a refund or a credit. No questions asked, no hidden restocking fees, no credit card charges.
Please Send us an Email asking for Return Instructions. The shipping fees are not refundable. All returned merchandise must be sent by registered mail (DPEX, UPS, DHL, etc..) Appropriate return packaging and registered mail fees are the responsibility of the customer returning the merchandise.
In many countries appropriately declared shipments are subject to custom charges and tax. Registered Mail takes longer but usually avoids additional fees. We are happy to send via UPS but please keep in mind that we have no control over extra charges occurring in your country. The buyer is responsible for any customs, tax and duties in their country. Returns because of such charges cannot be accepted.
Checkout is Easy, Safe and Secure…in just 2 steps……
NO REGISTRATION is required to use our website. Once you’ve chosen your gems, checkout is completed in just 2 steps:
– Review your shopping cart then choose your payment method.
– Enter your billing information to complete your order.
We will send you an E-mail or Call with all order details verifying your purchase.
There are 3 ways to pay:
- Paying by Credit Card or PayPal
We accept Visa, MasterCard, PayPal. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
- You can also Wire Funds our account at Company Account. Bank details will be emailed to you with your order confirmation.
- We accept all wireless funds Western Union , Money Gram etc..
- For Pakistani clients we accept cash and delivery (maximum value 6000 PKR), EasyPaisa and JazzCash also
Security & Privacy
We Respect and Protect Your Privacy
During online ordering a user must give assured contact information, we do not sell or use your personal information for anything other than transactions within our company:
- Contact information from the order form is used to send orders to our customers.
- Financial information that is collected is used to bill the user for products and services.
- Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding orders they have placed on-line, or from our shipper regarding delivery of your order.
In order to use this website, visitors and/or members are not required to complete any form or give us any information. All forms are optional. Giving additional information helps provide a more personalized experience on our site, but is not required.
Top and Unique Product Policy for Clients
We not upload our top and unique gemstone specially spaceman of aquamarine, topaz, quartz, tourmaline and others. We any one are interest to buy special and top quality spaceman and crystals send your WhatsApp or email address than after confirmation and investigation we send concerned number.